Aircall - Customer Success (Stage)

Job description

We are looking for an outstanding Intern to join the Customer Success team in a an amazing tech startup located in the centre of Paris! What you will do:

  • Help Customer Success Managers to accompany and nurture a portfolio of clients

  • Monitor and qualify growth opportunities and threats within existing customers

  • Insure timely response to customer queries and gather product feedback

  • Optimize and automate our internal processes, best practices & tools

  • Bring in new ideas to delight our customers

What you will learn:

  • Understand how a fast-growing tech startup works and consistently delivers results

  • Develop strong customer relationship skills and learn the ins and outs of Customer Success

  • Get to work with key players in the European ecosystem such as Driiveme, Uber or Weezevent

  • Work closely with different teams such as Sales, Product, Tech and Support in an international company

  • Opportunities to convert successful internships to full-time positions

Preferred experience

  • Master’s degree student in a top-ranking business school

  • Excellent verbal and written communication skills

  • Always willing to go the extra mile!

  • Desire to provide an excellent customer experience

  • Comfortable managing several tasks and issues in a fast-paced environment

  • Fluent in English, another language would be a plus

  • Passion for startups or dynamic environments (previous experience in a similar environment would be appreciated)

Pour postuler, cliquez ici

#aircall #sales #paris #idf